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Indicated I was interested online in eargo and was bombarded by marketing calls. They will not stop coming. Conveniently unclear when saying company name. Then ask if I can hear them. Really!! Asked to be put on do not call list numerous times, blocked numbers and yet...
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#1382678
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Eargo - Not good at all

Both sets after 4 months when totally out cant get replacments they are under warranty It has been two + weeks.No one knows what the other one is during.DONT PAY 2200.00 FROM THERE JUNK !
#1382573
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Eargo - Waiting

Tracking number shows label was made but package was not turned over to Fedx.Been waiting and all I. Get is run around. Been reading reviews on pissedoff consumers. Maybe I need to get a refund . Most reports says they received JUNK I hope that is not the case.
#1380731
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Eargo - Both went out at same time after only 4 months still waiting

Waiting for warranty replacement after both units went bad at same time after 4 months.I am getting run around when replaced or shipped.They sent me a package with no eargos in it.NO ONE KNOWS WHAT THEY ARE DOING.
2.0
Details
Additional Fees
Additional Services
Customer service
Delivery Service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Layout of Store
Prescription Services
Price Affordability
Product or Service Quality
Reliability
Value for money
#1380705
In one year 3 hearing aides stopped working.They replaced 2 and want 400$ for the third one.I will not pay a penny because they are junk.Talked on phone to company but they did not help but they want you to buy the more expensive hearing aides at more money than the...
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Anonymous
WayneO

Thanks for the info, I was getting ready to buy Eargo, now I changed my mind. Sounds like a scam..??

Eargo
Eargo
Eargo Verified Representative

Thank you for your comment. We'd like to look into your account history to get a better idea of your Eargo experience, and to see how we can help from here. Would you kindly e...

1.5
#1378212
I have been reading the reviews and am a bit surprised at some of the responses. I received my trail package and was clearly informed that these were non-working units. These were only to determine the feel. I debated on going forward and decided to proceed since I had...
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#1376502
Charging case for units is defective after several months of use making it impossible to recharge hearing aids. Units gave some benefit and were pretty comfortable when inserted, but they need to be charged to function. Hearing aids are worthless if you can’t recharge...
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Eargo
Eargo
Eargo Verified Representative

Thank you for taking the time to comment. It’s important to understand about 80% of our device failures are due to wax or oil getting into the device, which affects how well t...

1.0
I liked
  • Good design
I didn't like
  • Bad quality
#1372750
I recently ordered a sample kit of the Eargo hearing aids. After I received it I realized that it was too large for my ear canals which are quite narrow. My "personal hearing guide", Seena H {{{Redacted}}}, called me and I told him about the size problem. I then...
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Anonymous
nolike

Very unprofessional customer service;

Eargo
Eargo
Eargo Verified Representative

Thank you for trying Eargo and for your comment. We’re sorry to hear this, and would like to look into your Eargo experience. Could you please email us at social@eargo.com so ...

#1370761
I ordered a free sample online. They traded, sold, and/or gave my email to every email scammer and spammer available, and I’m sure they are laughing all the way to the bank. I will also be reporting them to the FCC and FTC, and possibly the OIG, and electronic crimes...
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Eargo
Eargo
Eargo Verified Representative

Thank you for your comment. We call and email new-to-Eargo clients with the information they provide us to confirm their level of hearing loss, since Eargo was designed for ad...

#1357274

Contact Eargo

Mailing Address:
Eargo Inc.
295 North Bernardo Avenue Suite 100
Mountain View, California 94043
United States
Phone:
(650) 351-7700
More
I clicked on an ad which offered a free hearing aid. A screen appeared to be filled out. I did. Another screen appeared and I filled it out. Next a screen said the hearing aid was on it's way. Later I received an email which stated that there were no electronics in the...
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Eargo
Eargo
Eargo Verified Representative

When a new-to-Eargo client requests a sample kit from try.eargo.com, one of our personal hearing guides will call or email the client with the information provided on the requ...

#1354166