Resolved: Eargo - Buyer beware
New Reviewer
Resolved
3 comments
I replaced my Eargo aids replaced at least 4 times and the charger twice. I paid approximately $2000 and now they are out of warranty.
Eargo wants me to pay $1500 for a new set. I explained I have a confidence problem and to pay them again would not make sense. Do your research, look at the reviews and decide if you think your money is well spent here. They would be great if they worked but they don't.
They do get very uncomfortable over extended periods of time.
They are unnoticeable. {{Redacted}}
Reason of review: Pricing issue.
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Comments
Please avoid publishing any personal information and promotional content
I broke down and bought the new models. Why?
I like the way you can't tell you are wearing them.
2 weeks in and the sound quality is much better. I will update on the overall quality as time goes on.
Hi John,
Thank you for your comment. Our customer care team offered you discounted pricing on a new set of Eargo hearing aids as your device was out of warranty.
The offer is still on the table, and we're hear for any questions you have about our product or process.
Feel free to give our client care team a call at 1-800-481-1302.
Thank you.
I think Eargo is being fair. Ben